Consumerism gone mad: Dubai Duty Free smashes all records with 30th anniversary sales of US$30.65 million

To mark its 30th anniversary, on 20th December, Dubai International and Dubai World Central airports set about beating their sales records for their anniversary day.  Dubai Duty Free (DDF) set an all-time daily sales record with turnover of US $ 30.65 million. That is 40% more than on 20th December in 2012.   They gave their customers up to 30% discounts, to get them to buy more and more.  Dubai boasts that some of their customers even”book their flights in order to shop on that day.”  By 6pm, DDF sales reached US $23.2 million and an amazing 158,931 transactions. By the end of the day it was US $30.65 million with 208,000 transactions. Sickening. Consumerism out of any reasonable scale. Perfume was the highest selling category with sales of US $8.5 million and representing 27.9% of the total daily sales. Watches & clocks was the second most popular category with sales of US$7 million. Cosmetics in 3rd place, category wise, with sales of US$3.9 million.  Alcohol in 4th position followed by cigarettes. Other notable increases were seen in confectionery, which rose by 33% to US$1.2 million and delicatessen, which recorded US$619,000. That’s airports and mindless, rampant consumerism for you. 
.

 

Dubai Duty Free smashes all records with 30th anniversary sales of US$30.65 million

Published: 21/12/13

Source: ©The Moodie Report

By Martin Moodie in Dubai

UAE. Dubai Duty Free yesterday set an all-time daily sales record with turnover of US$30.65 million on its 30th anniversary day, 20 December.

The figure represents an astonishing +40% increase over the previous record, set on 20 December 2012, of US$21 million.

Dubai Duty Free Executive Vice Chairman Colm McLoughlin said: “We had a fantastic day on our anniversary with a huge surge of sales. Extending a -30% discount to our customers was our way of saying thank you for three decades of support. I join our Chairman, H.H. Sheikh Ahmed bin Saeed Al Maktoum in congratulating all of our staff, suppliers and partners on the occasion of this milestone anniversary.

“We began introducing a discount offer across a wide range of merchandise on our 20th anniversary in 2003 and it has become a popular day with travellers, some of whom book their flights in order to shop on that day,” added McLoughlin.

The statistics highlight the huge volume of sales that passed through the cash points within the 24- hour period.

At 10.00am, the preliminary sales figure was recorded at US$12.5 million accounting for 86,550 sales transactions. As at 6pm, DDF sales reached US$23.2 million and an amazing 158,931 transactions and broke its anniversary sales of US$21 million in 2012. By 10pm, the cash registers had recorded 193,163 transactions and sales reached US$27.3 million, while the final figure when the anniversary day sale ended reached an incredible US$30.65 million. Some 208,000 transactions were completed on the day.

From a category point of view, perfumes was the highest selling category with sales of US$8.5 million and representing 27.9% of the total daily sales. Watches & clocks was the second most popular category on the anniversary day with sales of US$7 million. Cosmetics came in at third place, category wise, with sales of US$3.9 million.

Liquor came in fourth position followed by cigarettes. Other notable increases were seen in confectionery, which rose by 33% to US$1.2 million and delicatessen, which recorded US$619,000. Departure sales recorded US$28.3 million, representing 92.3% of total anniversary sales.

The announcement of the record capped an amazing day for Dubai Duty Free, which unleashed a party atmosphere for shoppers and staff alike at Dubai International and Dubai World Central airports.

Several product lines were offered at 1983 prices, while many others (as noted above) were available at a -30% discount, helping to drive a near shopping frenzy.

As the day drew to a close last evening, a congratulatory message featuring Dubai Duty Free’s 30th anniversary logo was beamed onto the world-famous Burj Al Arab hotel (click on The Moodie Live icon above to see all images).

In a travel retail publishing first, The Moodie Report covered the whole day in real time, streaming a series of reports, videos, podcasts and photos to its website via the new Moodie Live service. This allowed us to capture events as they unfolded on iPhone, transmitted directly to readers worldwide. The service was in association with William Grant & Sons.

The retailer’s anniversary was marked by a series of high-profile activities across both Dubai International and Dubai World Central airports

 

http://www.moodiereport.com/document.php?c_id=6&doc_id=37823

 

.


.

 

More news stories on  Air Travel and Consumerism:

.

 

Airport retail now altering ad displays according to the sort of customers passing through

5 SEPTEMBER, 2013In the departure lounge of Heathrow’s Terminal 5, passengers buy over $450 million per year of perfumes, clothing, scarves, sunglasses, jewellery, watches, bags and small leather goods from  top expensive brands.  A similar scene plays out each day at a plethora of major international airports across the world and the last 20 years, airside retail has undergone a radical transformation.The passengers at airports constitute a captive audience, passing “the magic hour,” between clearing security and boarding their planes. Airports have a lot of information on passengers —  who they are, where they are going, on what airline, at what time, in what class. Now by digitising product displays, retailers may soon be able to more rapidly adjust their merchandising strategies, in real-time, to reflect the profiles of much larger numbers of customers currently passing through the airport. eg. if you have got the English going through in the morning and they like their Johnny Walker Black you will put it on the advertising screens, and if later there is a Chinese plane coming through, you advertise something else that they like buying. .

https://www.airportwatch.org.uk/?p=17283

.

 

Airlines selling expensive meal upgrades to economy class passengers, for foie gras, duck confit etc, to boost profits

Date added: June 9, 2013

Airlines are always keen to find new ways to extract money from their customers. Now several airlines have begun selling gourmet food to the passengers in the cheap seats, for a price. In February Air France has started tempting economy-class customers with paid-for meal upgrades featuring foie gras terrine. eg. duck confit with mushrooms and sauteed potatoes, followed by Opera cake for dessert, costing €18. So-called ancillary sales ranging from food to overhead-bin space have jumped more than tenfold to $36 billion since 2007, amounting to 5% of the total $680 billion earned by airlines in 2012. They are expected to rise to $50 billion per year by 2019 or so. “The low-cost carriers have taken ancillary revenue from a normal way of doing business and turned it almost into an art form.” Revenue streams that remain untapped — in-flight entertainment, wireless access and shopping — could be worth $5 billion. “When people get on board an aircraft, they’re actually in a great retail mindset. About an hour into the flight, they start to relax and their mind opens.Opening their wallets, too, has become a major ambition of airlines”. So much for the fake concern about the odd few $$s or €€s in aviation taxes on their “hard working family” passengers.

Click here to view full story…

Airports and airlines eyeing up passengers to increase their retail spend

Date added: April 24, 2013

If the airlines can’t make enough profit from flying their passengers from A to B, then they want to extract every bit of cash they can from them, in the airport shops. An anna-aero article discusses how airports and airlines might work more effectively together, to get passengers to buy more stuff. The airlines have more personal data about the passengers, and the airports want this data in order to maximise the retail earnings in their shops. But the airlines don’t want to share the chance of profit with the airports. The Chief Commercial Officer at Manchester Airports Group said – “airport retail is vital precisely because airport charges paid by airlines are already well below the cost of the infrastructure they use.” The airports and airlines don’t see eye to eye on this. There is a problem for retailers, with the low cost airlines that limit baggage, and the ‘one-bag rule’, which is a disincentive to buy a lot at the airport. An ACI conference next spring will look at actual practical solutions to enhance “Airline-Airport Cooperation to Increase Passenger Spend.”

Click here to view full story…

.

Heathrow award for top airport for shopping for 3rd year. Net Retail Income per passenger £6.21 in 2012 (£5.64 in 2010)

Date added: April 18, 2013

For the third year, Heathrow got the award (within the airports industry) for the top airport for shopping. Heathrow has over 52,000 square metres of retail space and more than 340 retail and catering outlets. Heathrow overtook Dubai International to win the title of “World’s Best Airport for Shopping” for 2012. Heathrow has the highest retail sales of any airport in the world ahead of Incheon airport in South Korea. Figures from the Moodie Report in February 2013 said that Net Retail Income per passenger at Heathrow was £6.21 (up 4.4% on 2011, partly due to the Olympics) in 2012 and £5.95 in 2011, while it was £5.64 in 2010. (By comparison the Net Retail Income at Stansted in 2012 was £4.27 per passenger). At Heathrow in 2012 the gross retail income increased +5.7% to £460.1 million

Click here to view full story…

.

 

How much profit do airports make from their retail activities, rather than flying?

13.2.2013
Heathrow got 21.3% of its income from retail in 2010, compared to 53% from aeronautical. On average each Heathrow passenger spent about £5.70 (maybe £5.90) at the airport, with women spending more than men (!). BAA data say frequent fliers spend more than infrequent fliers. In the year 2010/2011 Gatwick airport made £115.6m from retail, and another £51.7m  from car parking, with an average of £5.80 spent on retail per passenger. Stansted retail spending per passenger is about £4.00 to £4.20.  In the year 2010/2011 Heathrow made about £380 million per year on retail, Gatwick about £115, and Stansted net retail income fell from £79.8m in 2010 to £73.9m.  Manchester made about £70 million on retail, with about £3 per passenger.