Stansted has announced a number of changes to its senior management team following the recent appointment of new CEO Andrew Cowan (pictured).
Martin Jones has been appointed commercial director responsible for retail, car parking and business development. He previously worked as MAG interim retail director having joined the business from Marks and Spencer in 2015.
Daniel Gallo joins the Stansted team as customer service and security director having been MAG HR director and takes over from Karen Smart who moves to the position of Stansted’s assets management director responsible for developing the airport’s future infrastructure needs.
Martin Lyall, who previously held the position of assets management director, is now Stansted’s transformation programme director while James Dix has joined as finance director from Drax Group plc, having worked in the USA for three years as senior vice president for finance.
Andrew Cowan, Stansted’s CEO, said: “I am delighted to welcome the new members of our management team that not only strengthen the expertise of the senior leadership team at the airport but allow us to really focus on the key areas of the business: continuing to grow our passenger numbers; transform the airport’s infrastructure; enhance the customer experience and leverage existing and future commercial opportunities.”
“It’s vital we continue to attract the best talent to Stansted to enable us to successfully deliver our ambitious plans for the airport so I’m delighted welcome the new team members and very much look forward to working together in what promises to be an exciting and successful new chapter for Stansted.”
Andrew Cowan Appointed As New Divisional CEO Of London Stansted Airport
9 March 2016
Stanste Airport Press release
Andrew Cowan, currently Chief Strategy Officer of MAG, has been appointed Divisional CEO of London Stansted Airport.
Andrew Cowan will take up his role at the UK’s fourth largest airport on 1 April 2016 and lead a team of over 1,400 employees. Prior to becoming Chief Strategy Officer at MAG, Andrew was Chief Operating Officer of MAG and Managing Director of Manchester Airport.
Andrew Harrison, who has led Stansted since MAG’s acquisition of the airport in March 2013, will assume the role of Chief Strategy Officer at MAG, based in Manchester.
In this new role, one of Andrew’s key responsibilities will be to spearhead a new function tasked with defining MAG’s digital strategy and e-commerce business model. This “MAG-online” proposition will also enable the improvement of customer service and airport efficiency, and expand MAG’s profitable products and services portfolio outside of the Group. Commercial trading, e-commerce and CRM will sit within this function in addition to Group Strategy and Corporate Development.
Under Andrew Harrison’s leadership, London Stansted Airport has become one of the UK’s fastest growing airports; adding 5 million passengers and now offering more European destinations than any other UK airport.
During the last three years, £80 million has been spent on transforming London Stansted’s terminal and British Airways has recently announced plans to begin flights from the airport. Earlier this month, London Stansted was named the ‘Best London Airport’ at the 2016 London Transport Awards.
Announcing the appointments, Charlie Cornish, Chief Executive Officer of MAG, said: “Since MAG acquired London Stansted, Andrew Harrison has done a fantastic job of driving growth at the airport and integrating it into the wider Group.
“Andrew Cowan is hugely experienced and I am confident that he will continue to build on the great foundations that exist at Stansted. The airport has even greater potential and there is a clear and pressing need to improve its rail links in order to enable it to take the strain as other London airports reach capacity and before any new runway can be built in the south east.”
Andrew Cowan said: “It’s a hugely exciting time in the aviation industry and I feel privileged to be taking on the role of Divisional CEO at London Stansted Airport. Andrew Harrison has delivered phenomenal growth and a significant investment programme which has seen passengers and airlines voting with their feet and choosing Stansted. I’m looking forward to building on the strong foundations left by Andrew, continuing the drive to attract new airlines to serve the vibrant London market and burgeoning Eastern England region and further improving the customer experience.”
Andrew Harrison said: “I’m very proud of what the Stansted team has achieved over the last three years. We have taken the airport through a significant transformation programme, returned passenger numbers back close to their previous peak and rebuilt our relationships with the local community. The airport has a very promising future ahead and I wish Andrew every success in taking forward the next chapter in Stansted’s journey.
“I am delighted to have been appointed Chief Strategy Officer and lead MAG’s push into new markets. The opportunities for innovative companies like ours are endless and we have a great opportunity to become a leader in airport management, digital products and services.”